File a Complaint

Against a Real Estate Licensee or Permit Holder:

  • Complete a Statement of Fact Form 514 (Real Estate Licensees, Inspectors, Energy Auditors, Asset Managers, Timeshare Agents, Timeshare Representatives, and Property Managers) also known as the Complaint Form
  • Complete a Statement of Fact Form 514c (Appraisers and Appraisal Management Companies) also known as the Complaint Form
  • Complete a Statement of Fact Form 514d (Inspector of Structures) also known as the Complaint Form
  • Provide a complete and detailed sworn statement of your complaint.
  • Name all parties present during conversations or actions.
  • Use dates and time to indicate when conversations/actions took place.
  • Provide names, addresses and telephone numbers of any witnesses to the events described in your complaint.
  • Provide substantiating documentation when possible.
  • Submit your completed complaint form and attachments to the Compliance Section at the Nevada Real Estate Division through one of the following methods: hand deliver, mail, fax or email (RealEstateCompliance@red.nv.gov).

    Against a Community Manager or registrant of the Real Estate Division

    • You must provide documentation of your attempt to resolve the issue prior to completing and submitting a complaint.
    • Complete a Form 514a,also known as a Statement of Fact Against a Community Manager.
    • Provide a complete and detailed sworn statement of your complaint.
    • Name all parties present during conversations or actions.
    • Use dates and time to indicate when conversations/actions took place.
    • Provide names, addresses and telephone numbers of any witnesses to the events described in your complaint.
    • Provide substantiating documentation when possible.
    • Submit your completed complaint form and attachments to the Compliance Section at the Nevada Real Estate Division through one of the following methods: hand deliver, mail, fax or email (CICOmbudsman@red.nv.gov). 

      To file a complaint against a homeowner's association board member or unit owner:

      • Print Form 530, Intervention Affidavit. (If you do not have the ability to print, then contact our office by phone or in person to receive a copy of Form 530).
      • Send a certified return receipt letter to the respondent detailing your complaint and a suggested resolution.
      • Wait 10 business days. Then attach a copy of your certified letter, exhibit 1, and a copy of the certified return receipt card to the completed Intervention Affidavit.
      • Mail, or hand deliver, the notarized Intervention Affidavit to the Ombudsman’s office.

      Note: A notary is available at no charge.  Please call first if you will require this service.

        To request a Record of Complaints:

        • Complete the Request for Records of Complaints form to request a record of complaints filed against a licensee.  
        • The Division may take up to 5 working days to complete this request.
        • Submit your completed request to the Nevada Real Estate Division through one of the following methods: hand deliver, mail, fax or email (RecordRequests@red.nv.gov).